No License File Attached

15 years 10 months ago #2768 by akneipp
I just purchased the AJAX Photo Album. When the email arrived that, I assume, was  to have my license file in it, the only attachment was a 0kb file with the name 'noname'. Nothing is inside of the file.

I also requested the program be both emailed as an attachment and a link. Neither of those zip files that I downloaded worked. My unzip program responds with 'archive not supported' when I know the unzip program supports zip files.

Any ideas or fixes so I can get the program licensed properly?

Please Log in or Create an account to join the conversation.

15 years 10 months ago #2769 by Saka
Please use Winzip to unzip the file. Also you don't need to unzip it at all, just install the file.
AJAX Photo Album is big archive and it's possible it gets corrupted when sending in email. The download link is prefered way of downloading it.

If you continue having problems send an email and I will send you the license file only.

Emir Sakic
www.sakic.net

Please Log in or Create an account to join the conversation.

About us

We provide high quality Joomla components created by a co-founder and original core developer of Joomla. For over a decade, our products have been used by more than 20.000 webmasters around the world.

Stay in touch