Sometimes an error comes

Hello, sorry for my modest English (google translate) sometimes with me this error message comes:

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/usr/lib/php/ioncube/ioncube_loader_lin_5.1.so) is not within the allowed path(s): (/www/htdocs/v******/:/tmp:/usr/bin:/www/htdocs/v******:/bin:/usr/local/bin:/usr/share/php) in /www/htdocs/v******/components/com_sef/sef_func.php on line 7
Site error: the file /www/htdocs/v******/components/com_sef/sef_func.php requires the ionCube PHP Loader ioncube_loader_lin_5.1.so to be installed by the site administrator.

Momentarily the newest Loader is installed as well as the newest version of SEF Advance.
How can I create remedy?

Greeting Jan

Looks like some server configuration / permission problem.
Is ionCube installed in php.ini? Is it dedicated server or hosted site?

I've a managed server and ioncube was installed in the file /ioncube

Here ist my phpinfo www.opel-voting.de/phpinfo.php

/usr/lib/ is not within your shared directories under open_basedir
Either add /usr/lib/ there like:

/www/htdocs/v034163/:/tmp:/usr/bin:/www/htdocs/v034163:/bin:/usr/local/bin:/usr/share/php:/usr/lib

or move ioncube to some of the allowed paths like /usr/bin/ioncube/

Don't forget to restart Apache.

Hello,

my Support have moved ioncube to the allowed directories
/usr/bin/ioncube

but i've sometimes the same error.