Frequently Asked Questions (FAQ)
Please go through the answers before contacting us for support.
| How does your license work? Can I buy a product once and use it on several sites? I am buying a second license with the same PayPal account. What about updates in the future? What is your refund policy? Is your source code encrypted? What is your upgrade and support policy? |
I get domain error message... Which components are compatible with SEF... I have parked domains that point to the ... How does SEF Advance perform on high-tra... I get Error 403 Forbidden Error |
| Can I replace the "loading" image? Is AJAX Recomment compatible with Joomla... I get "There was a problem with the requ... How can i display AJAX Recommend module ... |
My albums don't load and Joomla! logs me... My images in frontend don't load and my ... Is AJAX Photo Album compatible with Joom... |
| Only the first article is loaded in my s... AJAX Scroller is removing my article for... How do I integrate the module into an ar... How do I style the module like on your d... |
How do I translate AJAX Register? How do I upgrade AJAX Register to a new ... Does AJAX Register support Moovur? I turned on Mootools 1.2.4 upgrade plugi... I installed AJAX Register but I still se... |
AJAX Scroller
- Only the first article is loaded in my scroller...
- How do I style the module like on your demo site?
- How do I integrate the module into an article?
- AJAX Scroller is removing my article formatting...
Only the first article is loaded in my scroller...
Make sure that the file: modules/mod_ajaxscroller/scriptload.php has execution rights (CHMOD 644). If directories modules/mod_ajaxscroller/ and modules/ are CHMOD 777 change them to 755.
If you use special .htaccess rules for extra security make sure you exclude module/mod_ajaxscroller/ to allow script execution from this directory.
Try to access the file directly through your browser (http://www.domain.com/modules/mod_ajaxscroller/scriptload.php?file[0]=script.js&gzip=1). You should get a text response and not Error 500 nor Error 403.
Another reason why the module doesn't scroll can be a JS error. Check that you don't have JS errors in your browser. A common cause of the error is a conflict with jQuery. If your site uses this JS library it may collide with Mootools, Joomla native JS library of choice which is also used by AJAX Scroller. In that case make sure that the jQuery is implemented in no-conflict mode by modules that use it. Another reason for JS error can be double inclusion of Mootools. If Mootools is already included on your site (in most cases it is), do not choose option to include it in AJAX Scroller parameters.
If you are confused just email us the URL where you installed the module and we will quickly diagnose the issue.
How do I style the module like on your demo site?
To change the module's width and height, its background, navigation buttons position and do other styling edit the file: modules/mod_ajaxscroller/assets/css/style.css.
If you have multiple modules on same page you can do individual styling by creating and uploading a css file with module ID: modules/mod_ajaxscroller/assets/css/styleID.css. For example, if your module ID is 51 you would name the file "style51.css". Also change the class names within the file to match your module's ID. There is an example css file (modules/mod_ajaxscroller/assets/css/styleID.css) included which you can edit for this purpose. You are welcome to copy the css files from the AJAX Scroller demo site and use them. For more detailed tutorial see this post: Tutorial: Styling AJAX Scroller module
If you need help styling your module we can do it for you very quickly for only 10 EUR.
Order the customization here.
How do I integrate the module into an article?
You can display AJAX Scroller within an article of your Joomla! site following these instructions:
- In the "Text" area of the article enter: {loadposition user9} (on Joomla! 1.0: {mosloadposition user9})
- Now go to your module manager and edit AJAX Scroller module.
- Assign the module to position "user9" and select show on "All" pages in "Menu Assignment" selection.
AJAX Scroller is removing my article formatting...
Make sure you have set "Strip tags" to No in AJAX Scroller parameters. If you have "Char limit", it will still strip some HTML tags. So if you want to keep the formatting also set the "Char limit" to 0 (no limit). This will make AJAX Scroller keep all HTML from the article.
