Frequently Asked Questions (FAQ)


Please go through the answers before contacting us for support.

What is your refund policy?
I get a blank screen...
What is your upgrade and support policy?
How does your license work? Can I buy a product once and use it on several sites?
Is your source code encrypted?
What do I need to run SEF Advance?
Will SEF Advance slow down my website?
Is SEF Advance's source code encrypted?
I have a test site for development. Can ...
How does SEF Advance perform on high-tra...
Can I replace the "loading" image?
Is AJAX Recomment compatible with Joomla...
How can i display AJAX Recommend module ...
I get "There was a problem with the requ...
My albums don't load and Joomla! logs me...
My images in frontend don't load and my ...
Is AJAX Photo Album compatible with Joom...
Only the first article is loaded in my s...
How do I style the module like on your d...
How do I translate AJAX Register?
I installed AJAX Register but I still se...
Does AJAX Register support Moovur?
How do I upgrade AJAX Register to a new ...

AJAX Photo Album

My albums don't load and Joomla! logs me out from my album manager.
Are you running Joomla! 1.0.13? In that case you must download and apply the Hotfix for Joomla! 1.0.13 first. Click here to download.
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Is AJAX Photo Album compatible with Joomla! 1.5?
Yes, AJAX Photo Album is compatible with Joomla! 1.5 in legacy mode.
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My images in frontend don't load and my albums in backend don't show (JS errors).
Make sure that files ./components/com_apa/scriptload.php and ./administrator/components/com_apa/admin.scriptload.php have sufficient execution rights (at least CHMOD 644, or if that doesn't work, try 755).
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High quality Joomla! components by one of the original core developers of Joomla! and Mambo.

Testimonials
It took me about 5 minutes between testing your component and purchasing it. I am delighted at how well it is working. We have 2000 content items, about 3000 daily visitors and support for 5 languages with Joomfish. I tried several other SEF components, and none would work right. They all broke at some point. The sheer amount of URLs they were generating was driving me crazy and worried about search engines thinking I was spamming them.
Carlos Hassan, reade.com


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